Welcome to All Vape Juice web site online store. Terms and conditions stated below applies to all visitors and users of All Vape Juice. You’re bound by these terms and conditions as long as you’re on https://www.All Vape Juice.com
General The content of terms and conditions may be change, move or delete at any time. Please note that All Vape Juice have the rights to change the contents of the terms and conditions without any notice. Any violation of rules and regulations of these terms and conditions, All Vape Juice will take immediate actions against the offender(s).
Site Contents & Copyrights Unless otherwise noted, all materials, including images, illustrations, designs, icons, photographs, video clips, and written and other materials that appear as part of this Site, in other words “Contents of the Site” are copyrights, trademarks, trade dress and/or other intellectual properties owned, controlled or licensed by All Vape Juice.com.
Comments and Feedbacks All comments and feedbacks to All Vape Juice will be remain allvapejuice.com property. User shall agree that there will be no comment(s) submitted to the https://www.All Vape Juice.comwill violate any rights of any third party, including copyrights, trademarks, privacy of other personal or proprietary right(s). Furthermore, the user shall agree there will not be content of unlawful, abusive, or obscene material(s) submitted to the site. User will be the only one responsible for any comment’s content made.
Product Information We cannot guarantee all actual products will be exactly the same shown on the monitor as that is depending on the user monitor.
Indemnification The user shall agree to defend, indemnify and hold All Vape Juice harmless from and against any and all claims, damages, costs and expenses, including attorneys’ fees, arising from or related to your use of the Site.
Link to other sites Any access link to third party sites is at your own risk. https://www.All Vape Juice.com will not be related or involve to any such website if the user’s content/product(s) got damaged or loss have any connection with third party site.
Inaccuracy Information From time to time, there may be information on .https://www.All Vape Juice.comthat contains typographical error, inaccuracies, omissions, that may relate to product description, pricing, availability and article contents. We reserve the rights to correct any errors, inaccuracies, change or edit information without prior notice to the customers. If you are not satisfied with your purchased product(s), please return it back to us with the invoice. Please check out “Return and Refund Policy”.
Termination This agreement is effective unless and until either by the customer or https://www.All Vape Juice.com. Customer may terminate this agreement at any time. However,https://www.All Vape Juice.com may also terminate the agreement with the customer without any prior notice and will be denying the access of the customer who is unable to comply the terms and conditions above.
**In regards to any arrival country that banned e-cig product, it will always subject to buyers risk. Once parcel has left Malaysia, we are no longer responsible or able to tolerate with any chargeback cases.
Shipping Rates Flat Rate Shipping cost – you can enjoy the benefit when you purchase in bulk. All shipping fees does not include the Import Tax or Sales Tax charged by your country custom if applicable.
Duration of the delivery POSLAJU – Malaysia Only – 2-3 days EMS – Asia Region 4 to 7 days , US and Europe 6 to 10 days DHL – Asia Region 2 to 3 days , US and Europe 3 to 5 days Aramex – Asia Region 2 to 3 days , US and Europe 4 to 6 days
You might experience some delay if the items is held by your local custom, in some situation you might need to contact your local custom to arrange for the custom clearance
Product declaration During checkout you are allowed to choose the items that you wanted to purchase should declare under what category and also the order value. Please leave any request inside the comment box when checkout.
Return & Refund Policy
The returned goods or products will be verified together with the receipt and the goods should also present to be in a good condition. The item should be in the original condition in the original packaging. In case the good or product has been used or damaged by the customer, there will no refund for the purchase. All Vape Juice will also not be responsible if your shipment is lost during the return transit. Once we have checked and confirm the goods or products, customer will receive their refund within 3 days after the confirmation.
Please return your purchase to the following address: All Vape Juice 68, Jalan Metro Perdana Barat 13 Sri Edaran Light Indusrtrial Park Kepong, 51200 Kuala Lumpur, Malaysia.
**In regards to any arrival country that banned e-cig product, it will always subject to buyers risk. Once parcel has left Malaysia, we are no longer responsible or able to tolerate with any chargeback cases. **There is no refund due to clearance issue such as confiscated by authorities and rejected by the government of an importer’s country. **There will be an additional charges in order to reship back the orders due to rejected by customs.
Collected Information We only collect the information that needed for the registration procedure at our website or when fill up the registration form on the site. The information that we gathered are voluntarily submitted by the customers to us. We collect customer’s personal information during the account registration on our site on our site.
Personal Identification Details Your personal identification details are used to process your order of the products, customize your profile information, internal usage with legal requirements, update your status of online shopping in our site and also to update our customers with our latest news of updates/changes, promotions and events.
Confidentiality Your personal information such as credit cards details, bank account numbers are well kept secret and confidential with us. We will never share any of your personal details to any third party. Our sites do apply appropriate security application in order to keep all the customers information safe at all time.
Security Our company website do applies appropriate security application in order to prevent the leaking customers’ personal identification details from third parties, illegal disclosure and hackers. However, bear in mind that any information transmitted through Internet is NOT 100% guaranteed safe and secure.
How do purchase my order on the site? To order your purchase:
Click “Add to cart” button on the products you wish to purchase. 2. Click “Continue Shopping” to continue add other products into the cart or click “Checkout” to proceed your payment for the products. 3. You’ll reach a log in page where you need to log in your account using your Username and Password. If you don’t have an account created yet, you need to register an account before you proceed your payment. 4. You’ll need to confirm your shipping address on the “Shipping Address” page and click “next” button. 5. From here, you need to select your shipping methods and click “next” button. 6. Next, you’ll need to choose your payment method then click “next” button. 7. After the steps before this have been done, you need to reconfirm your billing details and agree on the terms and condition. 8. Click “Confirm Order” to complete the order.
What are the payment methods available? All Vape Juice.com offers various kind of Payment Methods as shown below: 1. Credit Card Via Paypal (Visa or Mastercard / American Express / Paypal Funds) Via MOLpay (Visa or Mastercard / Internet Banking)2. Invoice / Cheque / Offline Bank Transfer ########################################## Bank: Bank Account : Account Name: allvapejuice ##########################################After you made the payment, please send us the payment details of : Bank Name : Banking Date : Banking Time : Banking Reference No : Total ammount you have paid : Your Order ID No :
You may scan and email us the above info to Email Address : [email protected] Note: Your purchased products will not be delivered until we have this confirmation.
Q. How to change my account personal information and shipping address? Log-in your account → Click on “Account Maintenance” → Edit your account information and Shipping address here.
Q. I forgot my Password for my account. What should I do to retrieve it? 1. Click on “Lost Password?” and fill your email that used to register the account in the box. 2. Click Submit. 3. A verification token will be sent to you. Once you have received the token, you will be able to choose a new password for your account.
Q. Can I cancel an existing order that have been made? Yes, only if the order is still on pending status. – Please send an email to our customers service email at [email protected] with the message title “Request to cancel order” in order to inform us about the cancellation order. – Orders that are in shipping or shipped will not be cancelled.What is the product’s transaction currency? All products transaction currency will be done in Ringgit MalaysiaQ. How long does the delivery usually takes? Delivery usually will takes about 2 to 3working days for local.
Q. I still have doubts! Sorry that we’re unable to clear your doubts in the F.A.Q page. Please kindly send us an email to[email protected] for us to clear your doubts.